What we do and how we work
Mediation can enable improved working relationship between colleagues and is of particular use when colleagues are in conflict. Mediation will help all parties to find the best way forward without feeling compromised; mediators don’t take sides and will help individuals focus on the future, not the past.
Mediation is:
Voluntary –All parties need to agree to the mediation
Impartial – The mediator is impartial and does not take sides
Confidential - The service is completely confidential.
Win/Win – The process is solution/agreement focussed.
When can mediation help?
When individuals experience conflict at work, mediation can help them to communicate, examine what has gone wrong and identify the issues. Mediation is focused on bringing people together to find a mutually agreeable way ahead, and can help in many different situations, including:
If you don’t know whether mediation is suitable for your workplace, please contact us and speak to one of our mediation consultants.
What to expect from a mediation session
While it is an informal process, mediation can be quite intense for everyone involved. Our mediators are fully trained to make the meetings as easy and comfortable as possible, and have the skills to help you communicate. We will not make any judgements on the merits of the discussion, and are not legal advisers. Neither will we advise anyone on the merits of agreements made during the mediation or on the benefits of any other course of action.
07967 813208
01269 592562
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